Misbruikbeleid

This Abuse Policy sets out the standards of acceptable conduct that all users of the Rocket Jung platform are required to uphold. Rocket Jung is committed to maintaining a secure, fair, and trustworthy environment for every individual who accesses our services — whether they are new investors exploring the platform for the first time or experienced users managing active portfolios. By registering an account or continuing to use any part of the Rocket Jung platform, you agree to comply fully with the rules and expectations outlined in this policy. Violations of this policy may result in account restrictions, permanent termination, and referral to relevant legal authorities where appropriate.

1. Verboden activiteiten

The following activities are strictly forbidden on the Rocket Jung platform. Any user found to be engaging in prohibited conduct — whether directly, indirectly, or through a third party — will be subject to immediate enforcement action:

• Engaging in fraudulent, deceptive, or misleading behavior of any kind toward Rocket Jung, its staff, or other users
• Identity theft, impersonation of another user, or falsely representing your identity during registration or verification
• Attempting to discover, exploit, or weaponize vulnerabilities in the platform's software, API, or underlying infrastructure
• Gaining or attempting to gain unauthorized access to other users' accounts, personal data, or financial information
• Using the platform to facilitate money laundering, terrorist financing, or any other form of illegal financial activity
• Deploying bots, scripts, automated crawlers, or any non-human tools to interact with or manipulate platform systems
• Creating multiple accounts to circumvent restrictions, exploit platform features, or gain an unfair advantage
• Submitting forged, altered, or fabricated documents during identity verification or any other compliance process
• Soliciting, coercing, or deceiving other users into sharing account access, transferring funds, or participating in off-platform schemes
• Posting or transmitting malicious code, viruses, ransomware, or any disruptive software through or in connection with the platform

2. Misbruik van het platform

Users must interact with the Rocket Jung platform in a manner that is lawful, respectful, and consistent with the intended purpose of the service. Any behavior that disrupts or degrades the experience of other users, or that places an unreasonable burden on platform infrastructure, is considered misuse and will not be tolerated.

Specific forms of platform misuse include, but are not limited to:

• Intentionally overloading servers or triggering denial-of-service conditions through excessive or automated requests
• Attempting to reverse-engineer, decompile, or extract proprietary source code or algorithms from the platform
• Interfering with or disrupting the integrity of automated trading systems, data feeds, or execution logic
• Using the platform's communication channels to distribute spam, unsolicited promotions, or phishing content
• Scraping, harvesting, or systematically extracting user data or platform content without prior written authorization from Rocket Jung
• Circumventing geographic restrictions, access controls, or account verification requirements through technical or fraudulent means

3. Fraudepreventie

Rocket Jung employs a multi-layered fraud detection framework that operates continuously across all platform activity. Our systems are designed to identify irregular patterns, flag high-risk behaviors, and escalate anomalies for manual review by our compliance team.

Activities that may trigger a fraud investigation include:

• Unusual login patterns, such as access from multiple geographic locations within a short time window
• Repeated failed authentication attempts or attempts to bypass two-factor authentication
• Deposits or withdrawals that exhibit structuring patterns consistent with money laundering
• Attempts to manipulate trade execution, timing, or platform algorithms to gain an artificial advantage
• Inconsistencies between provided identity documents and user behavior or account activity

Any confirmed or strongly suspected fraudulent activity will result in immediate account suspension, freezing of associated funds, and notification to relevant regulatory or law enforcement bodies as required by applicable law.

4. Verantwoordelijkheid voor de rekening

Each registered user bears full and sole responsibility for all activity conducted through their Rocket Jung account. This includes all trades executed, withdrawals initiated, communications sent, and any other actions taken while logged in.

To protect your account and minimize the risk of unauthorized access, users are strongly advised to:

• Use a strong, unique password that is not shared with any other online service
• Enable two-factor authentication (2FA) on their account
• Never share login credentials, session tokens, or account recovery codes with any third party
• Log out of their account after each session, particularly when using shared or public devices
• Be vigilant against phishing attempts, fake support contacts, or social engineering attacks targeting account credentials

If you believe your account has been compromised or accessed without your authorization, you must contact Rocket Jung support immediately so that protective measures can be applied without delay.

5. Handhavingsmaatregelen

Rocket Jung reserves the right to take any enforcement action it deems necessary and proportionate in response to a confirmed or suspected violation of this Abuse Policy. Enforcement measures may include, but are not limited to:

• Issuing a formal warning to the user and requiring acknowledgment of policy obligations
• Temporarily restricting access to specific platform features or services
• Suspending account activity pending an internal review or compliance investigation
• Permanently terminating the account and barring re-registration
• Freezing account funds where there is reasonable suspicion of fraud or illegal activity
• Sharing relevant information with regulatory bodies, financial intelligence units, or law enforcement agencies as required by applicable law
• Pursuing civil or criminal legal action where the severity of the violation warrants it

Enforcement decisions are made at the sole discretion of Rocket Jung and may be applied without prior notice in cases where immediate action is necessary to protect the platform or its users.

6. Misbruik melden

Rocket Jung relies on its user community to help maintain a safe and trustworthy platform environment. If you become aware of any activity that you believe violates this Abuse Policy — whether involving your own account, another user's behavior, or a suspected security vulnerability — we encourage you to report it promptly through our official support channels.

When submitting a report, please include as much relevant detail as possible, such as:

• A description of the activity or behavior you observed
• The date, time, and context in which it occurred
• Any supporting evidence, such as screenshots or transaction references
• Your contact information in case our team needs to follow up

All abuse reports are treated with strict confidentiality. The identity of the reporting user will not be disclosed to any party implicated in the report. Rocket Jung takes every report seriously and commits to investigating all credible submissions in a timely manner. Users who submit reports in good faith will not face any adverse action as a result of their disclosure.

7. Systeembeveiliging

Rocket Jung maintains a comprehensive security infrastructure designed to detect, deter, and respond to abuse in real time. Our security systems operate continuously and include:

• Automated behavioral monitoring that flags deviations from normal usage patterns
• Rate limiting and traffic analysis to identify and block automated exploitation attempts
• IP reputation scoring and geographic anomaly detection
• Session integrity verification to prevent session hijacking or token replay attacks
• Regular penetration testing and security audits conducted by qualified third-party specialists
• Incident response protocols ensuring rapid containment and recovery in the event of a confirmed security breach

These measures are continuously updated to address emerging threats and maintain the highest possible standard of platform security for all users.

8. Naleving van wetten

All users of the Rocket Jung platform are required to comply with the laws and regulations applicable in their country of residence and any jurisdiction in which they operate. This includes, but is not limited to, laws relating to financial services, anti-money laundering (AML), counter-terrorism financing (CTF), data protection, and electronic commerce.

Rocket Jung cooperates fully with regulatory authorities and law enforcement agencies when legally required to do so. Users who engage in illegal activity through the platform may be subject to criminal prosecution, civil liability, and permanent exclusion from all Rocket Jung services. Ignorance of applicable laws does not constitute a valid defense and will not be accepted as a mitigating factor in enforcement decisions.

9. Beleidsupdates

Rocket Jung reserves the right to revise and update this Abuse Policy at any time to reflect changes in legal requirements, evolving security threats, platform development, or industry best practices. Material updates will be communicated to registered users via email notification or an in-platform announcement, and the revised policy will be published on this page with an updated effective date. Continued use of the Rocket Jung platform following the publication of any changes to this policy constitutes your acceptance of those changes. We recommend reviewing this page periodically to ensure you remain informed of your obligations as a platform user.

10. Contact

If you have questions about this Abuse Policy, wish to report a suspected violation, or need to escalate a security concern, please reach out to the Rocket Jung support team through the official contact form on our website, or contact us directly at: [email protected]

We are committed to responding to all abuse-related inquiries promptly and to taking appropriate action to protect the integrity of the platform and the safety of our users.

Laatst bijgewerkt: 2026